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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Coley

March 20, 2025

5  out of  5
rating by Nicole Coley
"Dina Brislin is amazing! She took the time to break down each of the coverages my husband and I had on our current policy and helped us understand how under insured we actually are! Mind blowing when someone really takes the time to explain how all this works in the real world! Cannot thank you enough Dina for helping us! Life saver! Saved us money too! Thank you so much for all your help!"
We responded:
"We’re so grateful for your wonderful feedback! It’s fantastic to hear how Dina took the time to break down your coverages and helped you understand your policy better. Her commitment to educating clients about their insurance needs is truly invaluable, and we’re thrilled that she was able to save you money as well! Thank you for recognizing her efforts—she is indeed a lifesaver! If anyone else needs assistance or guidance, don't hesitate to reach out to our amazing team! Crystal McEachern and Team"
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Homer Parker

March 19, 2025

5  out of  5
rating by Homer Parker
"Dina rocks! Always ready to go the extra mile and even laughs at my bad jokes 🤣"
We responded:
"Absolutely! Dina truly rocks! We're so glad to hear that she goes the extra mile for you and brings a smile to your face—even when it comes to those bad jokes! Her dedication and sense of humor make working with her a delight. Thank you for the feedback! Crystal McEachern and Team"
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Jeff martin

March 19, 2025

5  out of  5
rating by Jeff martin
"Dina brislin is the best in the business you must work with her, They are awesome people."
We responded:
"Thank you for your wonderful feedback! We're happy to hear that you had an excellent experience with Dina Brislin. She truly is a standout in the business, and we’re proud to have her on our team. We strive to provide exceptional service and support to all our clients, and it's great to know that you felt that way. If anyone is looking for assistance, we encourage you to connect with any of our awesome team members! Crystal McEachern and Team "
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Adriana Cornejo

March 19, 2025

5  out of  5
rating by Adriana Cornejo
"Aaron was very Awesome and Proficient with helping me find Great Rates, as well as Offering the Best Discounts available. He answered all my questions I had and took the time to give me quotes on multiple vehicles without any hesitation. If you're looking for great rates and discounts, please contact Aaron."
We responded:
"Thank you for your fantastic feedback! We're delighted to hear that you had a great experience with Aaron. Our team is committed to helping you find the best rates and discounts, and it’s wonderful to know that Aaron took the time to answer all your questions and provide quotes for multiple vehicles. If you're looking for assistance, don’t hesitate to reach out to any of our team members—we're all here to help! Crystal McEachern and Team "
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Ananda Tabby

March 14, 2025

5  out of  5
rating by Ananda Tabby
"Epitome of excellence! Aaron O’Brien was particularly of great service! He was able to get exactly what I needed! His patience, excellent customer service, and the effort put in to ensure I find something that works for me, are the main reasons why I settled for State Farm. I’m long term settling here!"
We responded:
"Thank you for your fantastic review! We’re delighted to hear that Aaron O’Brien provided you with such outstanding service. His dedication to understanding your needs and ensuring you found the perfect solution truly reflects our commitment to customer satisfaction. We’re thrilled to welcome you to the State Farm family and look forward to supporting you for many years ahead. If you ever need anything else, don’t hesitate to reach out! Crystal McEachern and Team"
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Melissa Gonzales

March 7, 2025

5  out of  5
rating by Melissa Gonzales
"I just loved Aaron. He made my day! Gave me a great rate , was very Patient. And pleasant. I am definitely recommending him!!!"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that Aaron was able to make your day brighter with his outstanding service and great rates. Your recommendation is greatly appreciated, and we look forward to serving you again in the future. Have a fantastic day! Crystal McEachern and Team "
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Marco Calderon

February 28, 2025

5  out of  5
rating by Marco Calderon
"Aaron was great to work with. gave me a quick quote, gave me a call and got me insured easily!"
We responded:
"Thank you for taking the time to leave such a positive review! We’re glad to hear that Aaron was able to provide you with a quick and hassle-free insurance experience. Our team strives to make the process as easy as possible for our clients, and it’s great to know we hit the mark. If you need anything else or have questions in the future, we’re here to help! Crystal McEachern and Team! "
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Fran Dunn

February 21, 2025

5  out of  5
rating by Fran Dunn
"Sydney was extremely helpful and professional. She took care of all of my needs and concerns. Thank you very much."
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Sydney provided you with the support you needed. Our team is dedicated to ensuring every customer feels valued, and it's wonderful to know we hit the mark with you. If you ever need assistance again, please reach out. We truly appreciate your feedback! Crystal McEachern and Team "
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Dani Villa

February 19, 2025

5  out of  5
rating by Dani Villa
"State Farm was very helpful and would do their best to get you the best prices for you. Highly recommend."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with Sydney and Aaron. Our goal is always to provide the best service and find the right solutions for our customers. We truly appreciate your recommendation and look forward to assisting you again in the future! Crystal McEachern and Team"
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David Roozrokh

February 13, 2025

5  out of  5
rating by David Roozrokh
"I enjoyed working with Aaron. He was knowledgeable and helpful. He made the process easy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you enjoyed working with Aaron and found him knowledgeable and helpful. Our team strives to make the process as easy as possible for our clients, and it's wonderful to know we succeeded in your case. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to working with you again! Crystal McEachern and Team"
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Christopher O'Dell

February 12, 2025

5  out of  5
rating by Christopher O'Dell
"Adam has been super helpful with ever problem iv had I'm very thankful. I've been doing business with State Farm since I started driving and that's been a minute but this has been the best help I've gotten in a really long time"
We responded:
"Thank you for your wonderful review! We’re so glad to hear that Adam has been able to assist you with your needs and that you’ve had such a positive experience with us. It’s great to know that after all your time with State Farm, you feel this has been the best help you’ve received. We truly value your loyalty and are always here to support you. If you ever need anything in the future, please don’t hesitate to reach out! Crystal McEachern and Team"
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Jess Stahl

February 7, 2025

5  out of  5
rating by Jess Stahl
"Working with Dina Brislin was such an amazing experience. She was extremely knowledgeable and courteous throughout our communication, I cannot recommend her enough. Thank you so much Dina!"
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience working with Dina Brislin. Her dedication and expertise truly make a difference, and we’re glad you felt that throughout your communication. We appreciate your recommendation and look forward to serving you again in the future! Crystal and Team"
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John Brislin

February 6, 2025

5  out of  5
rating by John Brislin
"Dina Brislin is AWESOME!! Saved us money on our commercial fleet and State Farm Home Insurance! If you’re looking for an agent that’s honest, knowledgeable, fair and focused on customer service… Dina is your answer!"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Dina Brislin was able to save you money on your commercial fleet and State Farm Home Insurance. Her commitment to honesty, knowledge, and exceptional customer service truly sets her apart. We appreciate your recommendation and look forward to continuing to assist you in the future! Best wishes, Crystal Mceachern and Team"
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Roger

February 5, 2025

5  out of  5
rating by Roger
"The whole crew at Sydney ,Adam&Aaron McEachern perform miraciloules every day. Did a outstanding job with my motorcycle accident. Thanx you are all employees of the month. Pic a hat, take pic put it on the wall 😉"
We responded:
"Wow, thank you so much for your amazing feedback! We’re thrilled to hear that the whole crew was able to help you through your motorcycle accident. Your kind words mean a lot to us, and we’re proud to have such a dedicated team. We’ll definitely consider your suggestion for the 'Employee of the Month' wall! We wish you all the best and look forward to seeing you again soon! Crystal McEachern and Team"
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Josh Rebstock

February 4, 2025

5  out of  5
rating by Josh Rebstock
"Aaron O’Brien was fantastic to work with. Very knowledgeable and helpful. We really did save by bundling. Great experience. Highly recommend."
We responded:
"Josh, Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic experience working with Aaron O’Brien. Our team always strives to provide knowledgeable and helpful service, and we’re glad to know that bundling helped you save. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Best regards, Crystal McEachern and Team"
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Sam Batterton

January 30, 2025

5  out of  5
rating by Sam Batterton
"Sydney was absolutely amazing to work with! From our first phone call to our last one to finalize my policy she helped me through the process by explaining what each part of the quote meant and what I was actually paying for. She was really great with communicating with me! I highly recommend working with her for your insurance needs!"
We responded:
"Sam, It sounds like you had a fantastic experience working with Sydney! Clear communication and thorough explanations are crucial when navigating insurance policies, and it’s great to hear that she provided that support. If you have any specific questions or need further assistance, feel free to reach out anytime! Crystal Mceachern and Team "
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Wayne Strunk

January 29, 2025

5  out of  5
rating by Wayne Strunk
"Sydney did a great job in getting my daughter set up with the best rates. Helpful and responsive, would recommend."
We responded:
"Wayne, We LOVE to see feedback like this. i am so glad to know Sydney was able to set her up with the best policy that worked for her and that she was responsive. we value your feedback and our team members being reliable. Please let us know how else we can help. Crystal McEachern and Team"
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John Miller

January 28, 2025

5  out of  5
rating by John Miller
"Amazing group of folks here. Absolutely seamless help whenever I need it!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. We strive to provide seamless support and are always here to help whenever you need us. Your feedback truly motivates us to keep up the great work. We look forward to assisting you again in the future! Best, Crystal McEachern and Team "
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Matthew Anderson

January 23, 2025

5  out of  5
rating by Matthew Anderson
"Great staff. Sydney has always been very helpful with policy changes."
We responded:
"Thank you, Matthew, for the kind words! We value your business and trust with our customers. I am so pleased to know that Sydney took good care of you and your Policy! We are thrilled to serve you. Thank you, Crystal McEachern and Team"
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Kurt Barbee

January 23, 2025

5  out of  5
rating by Kurt Barbee
"Had to file a claim for my vehicle and have to say working with Crystal’s team made it very easy!"
We responded:
"Kurt, we know filing a claim, can be a stressful process. i am so happy our team was able to help you and make it easier. We love serving our customers and being your go-to for all situations. please let us know if there is anything else we can help with! Crystal McEachern and Team"
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Peggy Parker

January 21, 2025

5  out of  5
rating by Peggy Parker
"Sydney was an amazing help to me today. She was polite, respectful and extremely helpful. Such a pleasant person to talk to."
We responded:
"Dear Peggy, Thank you so much for your kind words! We’re thrilled to hear that Sydney was able to assist you and made your experience enjoyable. We pride ourselves on providing excellent service, and it’s wonderful to know that Sydney exemplified that. We appreciate your feedback and look forward to serving you again in the future! Best regards, Crystal McEachern and Team"
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Randy Stuhlsatz

January 21, 2025

5  out of  5
rating by Randy Stuhlsatz
"Speaking with Sydney about my roadside assistance was fast and friendly. She made a bad situation better. Thank you!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Sydney was able to help you quickly and make your experience more pleasant. Our team is dedicated to providing excellent service, and it's wonderful to know we could turn a difficult situation around for you. If you need anything else in the future, don't hesitate to reach out! Safe travels! Crystal McEachern and Team"
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Truth Hurts

January 3, 2025

5  out of  5
rating by Truth Hurts
"Crystal and her staff are the best in the business. Always there to help, and I thank God for all they have done for me and my family. Thank you from the Harris family."
We responded:
"Dear Harris Family, Thank you so much for your kind words! We are truly grateful for the trust you have placed in us and are delighted to hear that our team has made a positive impact on your family's experience. Your appreciation fuels our commitment to providing the best service possible. If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always here to help! Warm regards, Crystal McEachern and Team"
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Tricia Lee

December 21, 2024

5  out of  5
rating by Tricia Lee
"I called today to get our new auto plan setup, and Sydney was super awesome! Her customer service is spot on, and she answered all my questions clearly. I appreciate her assistance!"
We responded:
"Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that Sydney provided you with outstanding service while setting up your new auto plan. She truly exemplifies our commitment to clear communication and customer care. Your feedback means a lot to us, and we appreciate your trust in our team. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Crystal McEachern and Team"
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Carol Lawrie

October 3, 2024

1  out of  5
rating by Carol Lawrie
"Review of [Crystal McEachern] - State Farm I had a deeply frustrating experience with Crystal McEachern of State Farm regarding a rental insurance policy. The ordeal began when I paid a $97 premium for my mother’s renters’ insurance, which was not due until September 9. Unfortunately, just days later, on August 17, my mother passed away. Following her death, I contacted State Farm on August 19 to inquire about the refund process. I was informed that I would need to wait 5 to 10 days for a check, which would be mailed to my mother's address. I was surprised to learn that they could not refund my credit card, despite the payment not being due for another two weeks. After the initial wait, I reached out again only to be met with confusion. I was told the check hadn’t been processed, and I was repeatedly contacted on my mother’s phone regarding her beneficiary status, despite my clear explanations that there was no estate and no beneficiaries. As the weeks dragged on into September, I made several calls to the agency, each time receiving vague responses and assurances that someone would get back to me. The lack of communication was frustrating, and I felt as if my concerns were not being taken seriously. By late September, I spoke with a different representative who assured me the check would be mailed soon. I requested to speak with the agency owner, Crystal, but by early October, I still had not received any updates or calls from her. This issue is still not resolved. When I finally managed to reach Crystal, I explained the harassment I felt from the repeated calls and my concern about the lack of action regarding the refund. I also pointed out that due to their delays, I incurred a $10 service charge on my mother’s checking account, with the threat of more charges if the check continued to be delayed. Crystal's response was dismissive, and she insisted on needing a death certificate, which I had already offered. She implied that the refund might not be fully honored due to the “date changes” and cancellations, which felt like an unfair tactic to avoid processing my refund. In summary, my experience with [Agency Name] has been incredibly disappointing. The training and customer service at this agency are severely lacking, and the owner did not take responsibility for the poor handling of my situation. While it’s only $97, the principle of the matter is significant. I will not be doing business with this agency again and will be reporting this experience to the Better Business Bureau and the Kansas insurance department. I urge others to consider their options carefully before choosing this agency."
We responded:
"Hello Carol, I know this situation is frustrating and I understand your concern. Our office has to follow the guidelines for cancellation requests with the company and these sometimes take longer than we all would like them to. In your case in particular, my team member needed additional information after the original request was received and that's why we were calling. We did call and try and get our team to escalate the cancellation request, however that is not an option and the request has to be worked in the order received. I did try and call you after you requested to speak to me but I received voicemail. Again, this should not be something you are having to worry about and I do apologize for the inconvenience and extra ordinary work order time. We will do everything in our power to get this done ASAP for you. "